Privacy Policy

 

Effective Date: December 1^st, 2024

 

This Privacy Policy describes how Stairway Hemp, LLC (“Company,” “we,” “us,” or “our”) collects, stores, and uses personal information of users of our website (the “Site”) and the products and services we offer, including hemp-derived Delta-9 THC beverages and edibles (collectively, the “Services”). This Privacy Policy applies to individuals in the United States.

 

Changes to this Privacy Policy

 

We reserve the right to amend this Privacy Policy at any time. Changes will be effective immediately upon posting on this page with an updated “Effective Date.” Material changes will be highlighted to ensure you are aware of how your information is handled. We encourage you to review this Privacy Policy regularly for updates.

 

1. Personal Information We Collect

 

We collect personal information that you provide to us directly and indirectly through your use of the Site and Services. This includes:

 

Types of Information

1. Identity Data: Name, date of birth, username, and title.
2. Contact Data: Email address, phone number, billing and shipping addresses.
3. Financial Data: Payment card details or other payment-related information.
4. Usage Data: IP address, browser type and version, time zone setting, device type, and browsing behavior.
5. Marketing Data: Preferences for receiving marketing communications.
6. Sensitive Data: We do not typically collect sensitive personal information (e.g., Social Security numbers or medical history) unless required by law.

 

How We Collect Information

• Directly from You: When you interact with our Site (e.g., create an account, make a purchase, or subscribe to communications).
• Automatically: Through cookies, web beacons, and other technologies that collect data about your use of our Site and Services.
• From Third Parties: Information shared with us by service providers, partners, or regulatory authorities.

 

2. Legal Bases for Processing

 

We process your personal information under the following legal bases:

• Consent: When you provide explicit consent for certain activities (e.g., marketing communications).
• Contract Performance: To fulfill our contractual obligations to you (e.g., order fulfillment).
• Legal Obligations: To comply with applicable laws and regulations.
• Legitimate Interests: For business purposes, such as improving the Site and Services or preventing fraud.

 

3. How We Use Personal Information

 

We use your information to:

• Provide and improve our products and services.
• Process transactions and fulfill orders.
• Communicate with you, including sending updates, promotional offers, and marketing materials.
• Comply with legal and regulatory obligations.
• Protect against unauthorized access, fraud, and other harmful activities.

 

4. Sharing Personal Information

 

We do not sell your personal information. However, we may share your information as follows:

• With Service Providers: To assist with payment processing, shipping, marketing, and analytics.
• For Legal Compliance: To comply with legal requests or enforceable governmental orders.
• During Business Transfers: In the event of a merger, acquisition, or sale of assets.

 

5. Cookies and Tracking Technologies

 

We use cookies and similar technologies to improve your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.

 

6. How We Protect Your Information

 

We implement reasonable technical, organizational, and physical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure. You are responsible for maintaining the confidentiality of your account information, including your password.

 

7. Your Data Privacy Rights

 

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information.
• Objection: Object to certain uses of your personal information.
• Portability: Request the transfer of your data to another party.
• Withdraw Consent: Withdraw consent for specific processing activities.

 

To exercise your rights, contact us using the details provided below.

 

8. Age of Consent

 

By using our Site, you represent that you are at least 21 years of age, the legal age to purchase our products. If we become aware of a user underage, we will delete their information.

 

9. Accessibility

 

We recognize the need to develop electronic and information technology (E&IT) products and services that are accessible and usable by all people, including those with disabilities and special needs. We provide technical and customer support to accommodate the needs of users with disabilities and address issues related to the accessibility of our Products and Services.

 

Our Accessibility Services Include:

• General Customer Support: 501-249-7720.  Available Monday through Friday from 8:30 a.m. to 5:00 p.m. Central Standard Time, excluding holidays.

 

If you experience any difficulties accessing our Site or using our Services, please contact us for assistance. We are dedicated to addressing accessibility concerns promptly and improving the overall user experience.

 

 

10. Links to Third-Party Websites

 

Our Site may include links to third-party websites. This Privacy Policy does not apply to those sites. We encourage you to read the privacy policies of any third-party websites you visit.

 

11. Changes to Your Preferences

 

You can manage your communication preferences and opt out of marketing emails by clicking the “Unsubscribe” link in any email or by contacting us directly. Opting out will not affect non-marketing communications, such as order confirmations.

 

11. Contact Information

 

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: info@onlythegoods.com

Mailing Address: 22461 Interstate 30 S Ste 1100A, Bryant, AR 72022

Phone: 501-249-7720